ppjok's Privacy Policy

ppjok ("we", "us", or "the platform") operates a safe and reliable online gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.

This Policy applies to the ppjok website, mobile version, and all related services. By using our platform, you are considered to have accepted the terms of this Policy. If you do not agree with any term of this Policy, please refrain from using our services.

2.1 Registration & Account Information

When creating an account, we collect the following information:

• Full name and date of birth (for age verification — service is available to users aged 21+ only)
• Valid mobile number (for verification via bKash, Nagad, Rocket, or Upay)
• Email address (for communication and security notifications)
• User-chosen password (stored in encrypted form)

2.2 Identity Verification Information

In the interest of secure transactions and fraud prevention, we may collect information required for identity verification. This may include national ID number or passport details. All such information is fully protected via SSL encryption.

2.3 Financial Transaction Information

To process deposit and withdrawal transactions, we record the following information:

• Mobile banking transaction ID (bKash, Nagad, Rocket, Upay)
• Deposit and withdrawal amounts and dates
• Account balance history
• Bonus usage and wagering records

Please note, we do not store any full card numbers or banking passwords.

2.4 Usage & Technical Information

Our system automatically collects the following information:

• IP address and device type
• Browser type and operating system
• Site access time, session duration, and pages viewed
• Cookie and local storage data (detailed in the section below)
• Game play history and preferences

4.1 What Cookies Are and Why We Use Them

Cookies are small data files stored in your browser. ppjok uses cookies for the following purposes:

• Essential Cookies: Maintaining login sessions and ensuring security
• Functional Cookies: Remembering your language preference and site settings
• Analytics Cookies: Monitoring and improving site performance

4.2 Cookie Control

You can disable cookies through your browser settings. Please note that disabling essential cookies may cause some parts of our service to not function properly. Most modern browsers provide detailed settings for managing cookies.

5.1 Sharing Data with Third Parties

ppjok never sells your personal data. However, data may be shared with specific third parties in the following limited circumstances:

• Payment Processors: Only necessary information for verifying and processing bKash, Nagad, Rocket, and Upay transactions
• Game Providers: Providers such as Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming receive only the session data required to operate games
• Legal Obligations: With authorities in cases of court orders or legal requirements
• Security Agencies: To assist in investigating fraud or cybercrime

5.2 International Data Transfers

Our servers may be located in various countries. Any international data transfer is carried out in accordance with international data protection standards. We ensure that transferred data receives equivalent protection.

ppjok retains different types of data according to the following policies:

• Active Account Data: Complete records are maintained for as long as the account remains active
• Financial Transaction Records: Retained for as long as required by legal and regulatory obligations
• Closed Account Data: Certain data may be retained for security and legal purposes even after an account is closed
• Site Logs & Analytics Data: Automatically deleted after a defined period

ppjok strictly provides services only to users aged 21 and above. We do not knowingly collect data from any minor. If we become aware that a minor has registered, that account will be closed immediately and all associated data will be securely deleted.

If you believe a minor is using our service, please notify our support team immediately.

ppjok may revise and update this Privacy Policy from time to time. If any significant changes are made, we will notify you through the following means:

• A notification sent to your registered email
• A pop-up message when logging in to the site
• A change to the "Last Updated" date on this page

Continued use of the platform after any changes will be considered acceptance of the revised Policy. We therefore recommend checking this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our team handles all privacy-related matters with the highest priority.